How can we help?
Support for your evolvU account, nutrition tools, training, programmes, photos, and App Store access.
Email ReformU
Tell us what happened and which part of evolvU you were using.
info@reformu.co.ukAccount and access
Help with signing in, invitations, membership access, account details, or a programme that is not appearing as expected.
Training and programmes
Include the workout or programme name, what you expected to happen, and what you saw instead.
Nutrition and photos
We can help with food logging, serving corrections, progress photos, measurements, or check-ins. Avoid emailing sensitive photos unless support specifically asks for them.
App Store purchases
For missing evolvU access, tell us the product and approximate purchase date. Apple handles payment, receipts, billing details, and refund requests. Never email a password or full card number.
Useful details to include
- The email address used for your evolvU account.
- Your device model and whether you used the website or iOS app.
- A short description of the steps that led to the problem.
- A screenshot only if it does not expose passwords, payment details, or information you do not want to share.
Privacy and account deletion
Read the evolvU Privacy Notice. You can request account deletion from your profile or email info@reformu.co.uk.
evolvU support cannot provide emergency or medical care. If you believe there is an emergency, contact local emergency services.